Thank you for choosing Iceland Outfitters to plan your tour. Here are our terms.
VSK nr. 119976
Iceland Outfitters reserves the right to change, alter or cancel tours and itineraries due to weather-related or any outside related reason. Flexibility is our priority as well as our guest safety and for a variety of reasons the trip can be altered because of weather-related issues, road conditions, route conditions, physical reasons, and others. If we encounter unexpected events, we focus on alternative arrangements to deliver the professional lifetime experience our guests expect.
Day trips are not confirmed until fully paid for upon booking and a confirmation email has been received by the recipient.
CANCELLATIONS & REFUNDS
Iceland Outfitters is bound to confirm guides, transportation and organize logistics for all trips well before the actual departure, due to this and administrative work, refunds are limited to a time scale (see below). Reimbursements and cancellations should all be done in writing via e-mail from the person who booked the trip and he/she will be reimbursed within a working week to the same credit card that was used for the purchase.
In case of a no-show on any of our trips, refunds will not be made.
For more further information, please contact us.
Cancellations with 8+ days notice before the departure of the trip will be refunded 80%.
Cancellations with 7 - 4 days notice before the departure of the trip will be refunded 50%.
Cancellations with less than 3-days notice before the departure of the trip will not be refunded.
WEATHER & CONDITIONS:
Due to unexpected weather changes that we can experience in the northern hemisphere, adding increased risk, tour cancellations can occur. The decision is always made with your and our guide or captain safety in mind. This being said, we watch closely the Sea conditions to maximize your safety. Freshwater day tours have never been canceled because of weather, sea tours have been rescheduled or canceled because of weather. Your safety and pleasurable experience is our top priority.
Adequate travel insurance is of extreme importance to all adventure travelers. We strongly recommend that you invest in travel insurance that covers your cost if you experience cancellations are at short notice, property damage, theft, or injuries. Iceland Outfitters does not accept any losses or expenses due to unexpected delays, change of flights, sickness, accidents or other causes. Neither does Iceland Outfitters assume responsibility for accidents or death that can be traced to the participant's negligence.
ALCOHOL & DRUGS:
Iceland Outfitters and their guides reserve the right to prohibit any client to participate in any trip or course if any clue shows that the person is under the influence of ANY illegal drug and/or alcohol. Zero tolerance is taken to any illegal drugs or alcohol. If there is any inappropriate behavior on participants behalf that can upset or put other participants at risk, guides can terminate the participation and full cancellation charges apply.
All personal clothing should be appropriate and not increase the level of risk for the participant and/or group. Information on appropriate clothing will be sent to you as soon as you get in contact with your guide for your trip. Please contact us for the equipment list for your trip.
Fishing and hunting sports require participants to be physically fit enough to safely obtain the objectives of each trip. Depending on the trip, the physical fitness varies and information on the skills required is listed in all trip descriptions on this webpage.
All prices are in euro.
If requests are in any other billing currency, Iceland Outfitters reserves the right to add an exchange surcharge to the package price before the final payment has been made in case of any currency fluctuations. After the final payment has been made no surcharges will be applicable.
Privacy and security of our customers and visitors are always of the utmost importance. Iceland outfitters is committed to protecting the data you share with us.
When ordering through our site, you will be asked to enter your name, email, phone number and credit card information. We use this information for billing purposes and to complete the transaction through the site. We may also use this information to help with the successful fulfillment of the Services and to contact you for feedback to improve our customer services.
In addition to information, we collect to complete a purchase, when you use our site we automatically collect information, which helps us improve our Site. The sole reason for this is to analyze trends and performances over time to make our Site and services more useful to you and future customers. These service providers are contractually restricted from using your information in any manner other than in helping us to provide you with the products and services available on our site.
INFORMATION WE COLLECT
Our site’s servers collect information about your Site visit, such as IP addresses, browser type, domain names, operating system, access times, duration of visit, referring URL, platform, new/repeat information, timestamp and exit page information.
The usage of information we collect from you may be used in one of the following ways:
To Personalize your experience
To improve our website
To process and finish purchases
To send periodic emails (if subscribed to newsletters)
PROTECTING YOUR INFORMATION
All supplied payment and sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database only to be accessible by those authorized to keep the information confidential.
USAGE OF COOKIES
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a bit different, so it’s best to look at your browser’s Help menu to learn the correct way to modify your bookies.
THIRD PARTY DISCLOSURE
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect others or our rights, property, or safety.
Non- personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
THIRD PARTY LINKS
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
CALIFORNIA ONLINE PRIVACY PROTECTION ACT COMPLIANCE
Necessary precautions have been made to be in compliance with the California Online Privacy Protection Act. We, therefore, will not distribute your personal information to outside partners without your consent.
CONTACTING ICELAND OUTFITTERS
Iceland Outfitters ehf.
200, Kopavogur Iceland